Have you ever opened an app and just been disappointed with the functionality and design? Don’t worry, you are not alone. Users leave millions of reviews for Apple App Store expressing their frustration with these applications. New Decluttr Survey reviewed all these reviews to compile the top 40 apps with the most negative reviews.
In first place is Facebook, with 61% of the social media app’s total 1.25 million reviews giving it a 1-star rating. The app has a 2.2 star rating on the app store despite being one of the most downloaded social media apps globally.
User frustration can stem from many different factors, including app interface, app performance issues, and data and privacy breaches. For Facebook, it’s likely that recent bad press involving privacy concerns has affected users’ feelings about the app.
SEE: Facebook is testing end-to-end encryption for all Messenger chats
The second app on the list is the streaming service HBO Max. This app ranks first for “least fun app” and second overall, with 38.2% of its reviews being 1 star.
The app had functionality issues, the most prominent of which was when for thousands of users crashed during the premiere from the Game of Thrones prequel “The house of the dragon,” which millions of fans tuned in to watch after a three-year wait.
For all HBO Max users, don’t worry, there will be a new redesign coming soon. Warner Bros. announced that HBO Max and Discovery+ are merging into one streaming service with a new app coming next summer, Engadget reported last month.
SEE: HBO Max deal: Save 40% on a one-year subscription now
In third place is another social media app, Snapchat, with 24% of its 1-star reviews. The report says these ratings are likely due to Snapchat’s photo quality on Android devices — photos can look grainy and pixelated. Another factor is safety concerns involving location sharing via Snap Maps.
https://www.zdnet.com/article/a-new-study-reveals-the-top-apps-americans-complain-about-the-most/#ftag=RSSbaffb68
