As modern technology creates a new shopping experience, the retail industry faces new challenges. Thanks to technological advances such as the Internet of Things (IoT), digitalisation and artificial intelligence (AI), today’s retail experience is no longer universal.

Today, the customer experience is often the key to success, whether the shopping platform is a web, mobile or physical showcase. Not only are buyers in new locations, but consumer expectations are rising around real-time access to goods, order information and services anytime, anywhere. As a result, there is more pressure than ever on retailers to ensure continuous uptime and high availability.

The requirement for the continuous operation of retail IT systems is essential for the continuity of operations. Cash registers, import systems and POS terminals must be protected from unexpected interruptions and data loss to ensure business continuity. Systems such as inventory management, workforce management, supply chain management and transaction processing are equally vital. Retailers who can effectively store, manage, administer and protect data in their shopping environments have the potential to maximize new technology and optimize sales. However, modern technology is not without risks. Potentially devastating downtime threats, growing security concerns, and basic remote control requirements are forcing organizations to rethink how they will take a strategic end-to-end approach to power management in these new environments. Uninterruptible power supplies (UPS) and other power management products provide an overwhelming value for the maintenance and operation of retail IT infrastructure. However, managing this environment requires careful planning and implementation of the right solutions.

When it comes to providing power protection in today’s retail applications, there is a new list of shopping requirements, with the ability to “set and forget” it at the top of the list. Although retailers may realize the need to provide power in peripheral and distributed IT environments just as they would a corporate data center, they face an additional challenge: most of these locations will not have an IT professional on site. For this reason, power protection solutions that reduce the complexity of retail operations and reduce or eliminate the need for human intervention are proving vital for peripheral applications. Retailers need solutions that allow them to gain visibility into their power protection infrastructure and respond proactively when needed; maintain their activity without interruption in the shops; and ensure that sellers remain focused on sales rather than trying to fix power problems.

As few retailers are familiar with technology, there is a growing need for power systems to run smoothly, making remote control capabilities and PDUs essential. From providing secure application updates to troubleshooting in the event of a problem, remote capabilities eliminate the need for qualified staff to be on site to implement and manage the solution on a daily basis.

Meanwhile, the switchable outputs of both rack PDUs and UPSs allow IT professionals to quickly perform tasks such as restarting a locked device. In addition, because the hardware is often installed in a network storage room or remote location, the flashing UPS LED warning can easily remain invisible, further emphasizing the value of remote notifications and signals provided by the power management software.

Highly reliable UPSs and enclosures are essential for retailers requiring small power systems in close proximity to network switches and other devices that facilitate cloud connectivity. The market is experiencing a rise in decentralized solutions. As IT priorities change and more and more retail organizations invest in peripheral and distributed infrastructure, these companies need robust solutions that can run with minimal on-site support, increase security and improve business continuity.

By improving the performance of the battery to cope with the requirements of the final computational load, lithium-ion batteries offer eight to 10 years of life compared to traditional lead-acid batteries with valve control (VRLA), which usually need to be replaced by every three to four years. As a result, they reduce maintenance and replacement requirements that are not in line with other IT refresh cycles.

The proliferation of smart, connected devices and the ever-expanding connections between servers and gateways have created an unprecedented opportunity for hackers and cybercriminals. It is essential to ensure that power protection solutions remain secure and resilient, a concern that manufacturers now address in their UPSs, network cards, software and power distribution devices (PDUs) to ensure technical cybersecurity requirements. for embedded devices, network components, host components, and software applications.

Eaton’s solution: UPS’s portfolio provides unmatched power, backup protection, efficiency and scalability in solutions. For standard stores, the 9PX UPS is the ideal solution, providing double conversion protection with 40% less power consumption.

In smaller stores, 5P and 5S UPS are a cost-effective interactive backup power solution for small and medium businesses with PCs, POS applications and IT and networking devices. Discover the reliable and proactive service from Eaton and make a positive impact on your environment.

Ethan, your trusted advisor.

This publication is funded by Eaton.

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