Atlassian launches a raft of updates including new smart connections and unified administrative controls, and a new subscription service for its work management and collaboration products—Trello, Confluence, Atlas, and Jira Work Management.
The company also announced that Atlas, a directory for teamwork that was introduced at Atlassian ’22 in April of this year, will be generally available from mid-October.
The announcements were made Thursday at the company’s inaugural work management event, Atlassian Presents: Work Life.
Due to the accelerating pace of Digital transformation over the past few years, many companies are now struggling to cope with the resulting growth of SaaS (Software as a Service) applications, said Erica Trautman, product manager for work management at Atlassian.
She said that to manage some of the chaos, there has been a subsequent rise in pressure for a “one-size-fits-all solution” that would have everyone in a company using the same work management tool with a single set of administrators controls and a single set of acceptance workflows.
“The problem we’ve seen, though, is that these tools fundamentally fail to scale,” Troutman said, adding that the moment a one-size-fits-all solution becomes inflexible or fails to support your teams to get their work done, employees will simply go and adopt whatever else helps them, leaving companies back to square one.
“Atlassian wants to solve these pain points, but in a way that we think will ultimately help customers maintain both autonomy and alignment,” Troutman said. “We believe that instead of relying on one work management tool to rule them all, what we need to do is create a system that allows teams to adopt the tools that are right for them, but connect them , so they can be aligned, and they can be autonomous.
Atlassian Together offers a single subscription for multiple products
To help customers take advantage of all of its work management products, Atlassian announced Atlassian Together, a single subscription for the company’s work management products: Trello, Confluence, Atlas, Jira Work Management and Access – that connects Atlassian products with third parties IAM (Identity and Access Management) systems. It’s currently in beta and will be generally available early next year, the company said.
In this time of economic uncertainty, Troutman said, Atlassian understands that its customers need to be really efficient with how they spend money on all of their SaaS applications.
Atlassian Together’s pricing will follow the pricing format used with its other enterprise offerings, and customers will see pricing based on the tier that most closely matches their number of users, the company said. In the coming weeks, a pricing calculator will be available through the Atlassian website, allowing customers to see what tier and price they would fall under.
A large enterprise, for example, will be charged $11 per user/month starting at 5,000 seats. The minimum term for customers who wish to register with Atlassian Together is one year.
Chris Marsh, director of research at S&P Global Market Intelligence said Atlassian is far from the only vendor improving its product line to meet demand in the growing collaboration management software category.
Citing the acquisitions of Adobe Workfront and Figma, Salesforce’s positioning of Slack as its “digital headquarters” and Canva’s new Visual WorkSuite, Marsh also noted the continued growth of vendors like Asana and Smartsheet and the traction that visual collaboration tools like Miro have gained and Mural in the course of the pandemic.
“This is a battlefield the Atlassians cannot afford not to fight on,” he said.
Smart links, admin controls work in products
One of the new capabilities built on the Atlassian platform and launched today is Smart Links. These are built-in links that help users access information in Atlassian and third-party applications and allow team members to find and insert content, create and edit work items in products, and access key information from all your tools without leaving your current tab.
Smart links can be created and accessed across multiple applications, including Confluence, Google Doc, Figma, or Trello, expanding information visibility and making it easier for teams to collaborate and track progress.
Smart Links is available today with Atlassian cloud products.
Atlassian also announced that it is consolidating administrative controls across its applications, eliminating redundant steps to provide simplified day-to-day management. Some of the benefits for administrators include integrated user and access management across Atlassian cloud products; streamlined process for audits, compliance and security reviews; and reducing incorporation and licensing requests. The Unified Admin Experience will be generally available in the first half of next year, Atlassian said.
The latest announcement Atlassian made at the Work Life event was the general availability of its teamwork tool, Atlas.
The company said that since its introduction, customers in the early access program have benefited from many new features and improvements, including richer integrations, tighter controls and more flexible reporting.
Once in GA next month, customers will have access to a free Atlas app for Jira Cloud, which allows team members to see the current status and latest updates of related Atlas projects in Jira. Users can limit project viewing and editing to specific individuals and teams, while updated project and goal directories make it easy to create aggregate reports with status, participant, tag, team, owner, and reporting line filters.
For teams using Objectives and Key Results (OKR) metrics, goal scoring will allow users to assign a predicted score based on how confident they are that the team will achieve a goal by the target date, and a new Kudos enhancement allows users visually thank peers for their hard work.
Marsh said the productivity and collaboration markets are some of the hottest and most dynamic in the entire business application landscape because solving this problem is a huge challenge.
“Atlassian is trying to strike a balance between all of those things — wanting to put more focus on the overall experience that it provides while not being too prohibitive in that experience,” Marsh said. “These announcements mark quite an important moment not so much because of the specific details of what is being announced, but more because of the clear intent that Atlassian is showing to take on the productivity and collaboration software markets.”
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