Implementing digital transformation in your business is essential for success. But with technological advancements dominating the business world, it’s important to evaluate the digital additions in your company to find out if they’re making the expected improvements.
As a business leader, you may be wondering where to start. Here we explore five ways to improve the digital experience in the workplace.
1. Provide training on digital tools
There are many ways digital add-ons will fit into your company and can serve many purposes. One benefit is that it can make your employees’ workflows faster, whether it’s upgrading devices or even installing software. As technology is constantly changing, workers often have to adapt to new tools. It can be difficult for employees to familiarize themselves with new concepts that they have not used before.
It is important to provide regular training to employees. Not only will this make the transition easier for them, but tasks that require new technology will be completed more quickly and to a high standard. Digital signage can be used to great effect in staff training as it can not only provide valuable information but also offer a sense of belonging.
2. Keep up with digital trends
The COVID-19 pandemic has put an emphasis on the need for digital implementations in the workplace with many businesses making adaptations at a time of need. But demand remains, with the digital transformation market expected to reach $490 billion in 2025, up from $300 billion this year.
Therefore, the future holds many opportunities to incorporate technology into your business, so it is essential that you spend time within your company to research current trends and the use of new technologies. Doing your research will allow you to gain insight into the benefits of different digital tools and decide which one will be the best fit for you. And since many businesses are also looking to improve the digital experience, keeping up with trends and new tools helps you stay competitive.
3. Avoid leaving your remote employees behind
Currently in the UK, every fifth employee works remotely. Although this is the only solution for non-essential workers during the pandemic, working from home has remained even after the easing of lockdown restrictions. This was made possible by the deployment of technology during lockdown. Now telecommuting has been successfully incorporated into traditional work life and businesses are finding a balance between the two.
Telecommuting offers businesses the opportunity to hire people who are not local. So in this case, you may have just as many employees working from home as in the office. It’s key to reach out to these employees regularly and ensure their digital tools are up to scratch, as this is far more important to them than to office workers. Ensuring that software and devices are up-to-date is a necessity so that they can continue to perform their work to a high standard. Scheduling regular video calls reassures them that they are valued at the company and offers them an opportunity to stay in touch.
4. Leave room for customization
Of course, digital additions will benefit everyone in the workplace. But it’s not one size fits all, which is why understanding different technologies is beneficial for this.
Investing in one tool can offer a huge advantage for one particular role in your company, but may be useless for another – so plan ways to customize digital tools for each role. Or if it’s something broad, like artificial intelligence, it might be able to help a lot of people in the workplace. But offering personalization ensures that digital implementations improve the digital experience of your employees, and that your investment is worth your time and money.
5. Measure the progress of your digital additions
Monitoring progress is a vital part of adding digital transformations. You may have integrated a new technology that’s perfect for your company, but it’s key for you to monitor how successful it is in the workplace.
This can be done by comparing data from your new and improved process to your previous routine, or even by asking for customer feedback and employee feedback. By collecting results frequently, you can measure the success of digital experiences in your business and get an idea of whether you need additional technology tools or upgrades. Also, companies that track their goals are twice as likely to achieve all of their goals within a year – so this is a crucial step in improving the digital experience.
In recent years, we have learned to rely on technology. It is a vital aspect of the business world and is transforming businesses to become faster and more adaptable. The implementation of solutions such as IPTV distribution for remote users and employees working from home, it allows them to access live and on-demand IPTV content that can help them in their workday. Likewise, remote collaboration tools will help them stay in touch with their colleagues. It’s important to understand why you’re implementing different technologies and the benefits your employees or customers will see as a result.