from Gary HamiltonCEO, InteliChart
Twitter: @InteliChart

The mass exodus of health workers has prompted providers to seek answers. Employment in industry is declining almost 300,000 from February 2020. This is not due to a lack of efforts to maintain the course; these are workers who often feel overburdened to such an extent that their only option is to leave and find work in another field. Excessive burdens, overloaded with data flows and monotonous administrative tasks, accumulate quickly and are reflected. Unfortunately, the enormity of these burdens drains time and resources, depriving healthcare professionals of spending time with patients.

For many industries, the pandemic has proved to be an involuntary catalyst for accelerating technological innovation, change and efficiency, especially in healthcare. The industry, which has historically been hesitant to develop, healthcare is a trend towards innovative, modern and far-sighted thinking.

The pandemic was indeed the determining factor. This has exacerbated health problems to a critical point and we are witnessing the consequences. Workers are leaving the industry en masse in search of work with less stress and burden. The World Health Organization, WHO, has even defined 2021 as “Year of Health and Healthcare Professionals“To celebrate their hard and deep service during the monumental crisis, reflecting the need to keep health work in full force and readiness.

The problem is real and the industry has long felt the impact and the consequences. Above half of the surveyed health workers from Ipsos reported a burn, and another 23% said they were likely to leave the field soon. The eviction shows no indication of a delay – suppliers must find a solution.

However, the answer points to the ongoing digital transformation of the entire healthcare industry. Healthcare providers have been slowly and sometimes reluctantly integrating digital solutions into their practices over the past decade. The level of implementation has skyrocketed since COVID-19 and now providers are seeing benefits and impacts. The digital transformation in healthcare leads to positive results, enhances care and improves the experience of patients. It also takes hours of off-site administrative work by automating workflows and streamlining the patient experience.

Digitizing patient admission is one of many solutions that can help alleviate the burden on workers. Clipboards, paper forms and submission procedures are no longer standard practice. Patients can fill out electronic forms that the provider’s office can process in seconds, and the doctor will have symptoms, vital signs and medical history at your fingertips.

With digital patient admission solutions, providers can automate patient processing, reduce staff workloads and eliminate inefficient processes and repetitive tasks.

Patient portals are another digital solution that can reduce burnout in healthcare. Providing a digital front door makes seamless planning, connecting communication between the patient and the provider, while helping to overcome bureaucratic backlogs. Switching between providers and patients can be eliminated by digitizing planning processes. The portals also enable patients by providing direct access to their personal health information.

By deploying a holistic digital healthcare platform, providers can tackle time-consuming tasks and focus on patients. Digital solutions are applicable in almost all aspects of healthcare operations; the necessary tools are available for the provider to access and experience immediate and long-term benefits. While the full integration of the health system in practice takes time and investment, it pays off tenfold by streamlining tasks that make life easier for workers and create value for patients. Providers have the opportunity to streamline workloads, reduce workloads and improve patients’ attention by making digital decisions.

Digital Patient Engagement Offers Burnout Relief

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