Regardless of whether you are subscribed to antivirus software, you may receive a message about it. An email or letter in the mail will say your subscription has been renewed—and you’ll be billed several hundred dollars. Subscription scams are becoming more and more popular and fake antivirus billing renewals can con you out of hundreds.

Sometimes scammers pretend to be Microsoft, Google, or other trusted technology companies. They think you will call their fake customer service number if they hide behind official logos. Tap or click here for the most common companies impersonated by scammers.

Government officials say there has been an increase in antivirus scam letters. You will receive these scams through regular mail or email. If you fall for their tricks, you’re toast.

What to do when you receive fake antivirus billing renewals

In May, the Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP) reported an increase in complaints. Users said they are getting fake Norton 360 Deluxe software emails. Most received them by email, while others received physical documents.

This scam is still going strong. Kim recently came face to face with this scam. Fortunately, she recognized the warning signs and deleted the email as soon as possible.

If you’re anything like Kim, you probably get a lot of spam texts. Tap or click here for nine of the most creative scams from Kim’s inbox. Some of them are terribly fraudulent.

Here’s an example of what this scam looks like:

Whatever you do, don’t call the customer service number

It will connect you to a scammer asking for your credit card information. They may even ask for your computer passwords. Other scammers will tell you to download a computer program.

They can install malware or block you from accessing your computer files if you download the program. You may be dealing with a ransomware scam. Tap or click here for five simple ways to protect against ransomware.

Bottom line: Never call phone numbers with suspicious messages. Here are some tips from DATCP to stay protected:

  • Watch out for emails and letters claiming that your bank account will be charged for an unknown subscription.
  • Do not call phone numbers listed in suspicious letters received by email or USPS Mail.
  • Never give computer passwords to a stranger over the phone.
  • Never allow remote access to your computer unless it is from a trusted source.
  • Do not give out personal information such as date of birth, social security number, credit card numbers or bank account numbers.

If you are curious about the status of subscriptions, go directly to the official sites. There you will find the exact contact numbers.

Read more

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