Project managers use PM tools to better manage their day-to-day activities. These tools not only monitor project progress, but also help with work allocation, team collaboration, and project planning. Jira and Confluence are two popular project management tools. But which one will suit your requirements better? Find out Jira vs Confluence – which is the better project management tool!

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Jira vs. Confluence



Jira is a bug and issue tracking tool that allows users to monitor and address issues.

Confluence is a collaborative wiki platform that records and organizes all of your project-related material.

Jira is mainly used to manage software development projects that use Agile approaches.

Confluence is a knowledge base that primarily deals with content management activities.

Jira does not support team calendars.

Provides a team calendar so members can keep their schedules organized and accessible.

Jira has plenty of customization options to serve as more than just an issue tracking tool.

Confluence maintains all of your project-related information assets in Jira.

What is Jira?

Jira is Atlassian’s proprietary and most widely used enterprise-grade issue tracking application that allows users to monitor bugs, resolve issues, and manage project activities. It’s a customizable platform that helps teams of all sizes manage their workloads. Jira started as a bug and issue tracking system and has now evolved into a robust task management platform. It has bug tracking functionality, but can also be customized to work as a help system, a simple test management suite, or a full-featured project management platform with end-to-end traceability.

Pros and Cons of Jira

Benefits of Jira

  • This Jira supports integration. The issue and project tracking software connects to several third-party software
  • Jira is suitable for many users, including developers, project managers, engineers, non-technical workers, and more.
  • It meets the roadmap requirement
  • Jira allows users to create all kinds of issues

Disadvantages of Jira

  • Upload file sizes are limited
  • Reports cannot be reused
  • Confusing user interface

What is a merger?

Confluence is a workspace that enables teams to work more efficiently on mission-critical projects. It’s a wiki collaboration platform that records and organizes all your project information, from meeting notes to strategy documents, design documents and IT documentation. It enables teams to create, store and share information, allowing them to make faster choices and better meet the demands of their users. Confluence is a knowledge base that primarily handles content management activities such as creation, organization, and storage. Confluence’s ability to perform these tasks sets it apart from other collaboration and content management programs.

Confluence is a web application. Therefore, all you need to use is a web browser that supports it. It is a Java-based application that is built using various open standards and frameworks. It functions smoothly on multiple operating systems, databases and application servers. Confluence lets you collaborate on projects or interact with team members, organize and monitor projects, assign tasks to members, and more. Confluence can also get used to documenting HR and legal policies, troubleshooting and how-to manuals, and best practices and processes.

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Pros and Cons of Confluence

Benefits of Confluence

  • Integrates with applications (Google Docs, Jira, Microsoft Teams)
  • Intuitive user interface
  • Supports concurrent changes to documents
  • The free version allows the creation of unlimited spaces and pages
  • Over 75 page templates structured by team responsibilities

Disadvantages of Confluence

  • There are no real-time updates when documents change
  • A standard view of projects
  • Users can’t interact in real time unless they include an app like Slack

Jira vs Confluence – Why use them together?

You can treat Jira and Confluence as a source of truth if you use collaboration technologies that allow everyone on your team to produce, change, and share information in real time. Whether you want to know which bug fixes are in QA review, the latest documentation pages, or the marketing team’s roadmap, Jira and Confluence allow everyone to access the same information.

  • Remove communication barriers

Although software developers spend more time on Jira and business teams spend more time on Confluence, by connecting the platforms, everyone in your company can get the information they need from the rest of your organization. Instead of the team compartmentalizing information, everyone gets access to what they need. Think of the flow of ideas if UX designers, product managers, and marketing can work from the same page instead of sharing each update or feedback separately.

When requirements are specified in Confluence and linked to Jira issues, and those issues link to product documentation in Confluence, there’s no need to search for information or struggle to get tools to communicate with each other. Jira and Confluence teams spend less time tracking work and more time doing it.

When you have Jira and Confluence on the same site, merging them is automatic for cloud users. If you have Jira or Confluence, you can easily add another product by following these steps:

  • Step 1: Select Billing from the Settings menu located next to your user icon in the upper right corner of Jira or Confluence.
  • Step 2: From your Atlassian admin, select Products from the top menu (between Directory and Security).
  • Step 3: You will see a list of the goods you currently own. Click “Add Product” and follow the setup procedure.

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Jira vs. Confluence – How to use them together?

Here are two examples of how to use Jira and Confluence together for project or requirements management.

Confluence and Jira for project management

Many teams will start with initial planning in Confluence, where you can use page templates like meeting notes, project plan, or DACI, tag everyone in the meeting, and start tagging tasks, deadlines, and action items.

You can create Jira issues for tasks and assign them from there. If you are a project manager, you can track and discuss the status of various tasks on a Confluence page, using a filter to display all issues related to the project.

As the migration process progresses, the team can use Confluence for functional specifications, technical documentation, and feedback on the migrated tool, with all team members accessing, commenting on, and participating in these documents. Any required files or assets can be added to any page, eliminating the need for team members to remember where to look on a shared drive. If the configurations need to be reviewed after the application is migrated, create a “Review” status in Jira and assign the issue to a team member.

Jira and Confluence for requirements management

Jira and Confluence are the flexible answer to your product development requirements. Create, share, collect feedback, update, rinse and repeat. Confluence comes with a requirements management plan or template so you can get started as soon as possible. You can then receive input and comments from a wide range of stakeholders, who can either comment directly on the content, comment on the page, or modify it themselves (you can always check the page’s history to see the changes).

Jira and Confluence provide a flexible, modern solution. By combining them, you’ll get the most out of both systems and reap the benefits of a single source of truth, reduced communication barriers between teams, and increased productivity.

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