In a move to improve user choice and data protection, Microsoft introduced a significant update to Windows 11. This update allows users to switch chat providers for Copilot. This change is in line with the European Union Digital Markets Act (DMA) regulations. DMA emphasizes the importance of user privacy and control over sensitive information. @PhantomOfEarth recently tweeted that in the Windows 11 Preview Build, 26080 update recently released by Microsoft, the Copilot option has been expanded for users in Europe. Additionally, the tweet says that it now supports user-defined chat providers (Copilot Chat Providers).

According to the DMA, Microsoft is not allowed to adopt or encourage monopolistic practices. That’s why Microsoft is giving a new option in the latest Build 26080 to allow users to choose a chat provider. Microsoft started testing this feature a few weeks ago, so it’s not a “new feature”. It just invites users in Europe to test it in the latest preview version.

There are currently only two options provided by the chat provider, only Copilot (formerly Bing Chat) and the enterprise version. We expect the company to introduce other chatbots in the future. Bing Chat is mainly aimed at regular users using Microsoft accounts. However, Bing Chat Enterprise is aimed at enterprise users signed up with Microsoft enterprise accounts.

Importance of choosing a chat provider

The ability to choose chat providers for Copilot on Windows is critical, especially for commercial environments where data security is paramount. By allowing users to choose between Bing Chat and Bing Chat Enterprise, Microsoft enables organizations to tailor their chat provider platform based on their specific needs and security requirements. Bing Chat Enterprise, designed for enterprise users, offers enhanced data protection measures, ensuring that sensitive information remains secure and private.

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One of the key benefits of the new chat provider switching feature is the increased control it gives users. By allowing people to choose their preferred chat provider, Microsoft improves user privacy and data security. This functionality is in line with the EU DMA principles, which emphasize the importance of empowering users to make informed choices about the services they use and the data they share.

Improving user experience

Introducing the option to choose a chat provider not only improves data security but also enriches the overall user experience. Users can now customize their interactions with Copilot by choosing the chat provider that best suits their needs, whether for personal use or in a corporate environment. This customization feature adds a level of customization to the Copilot experience, making it more personalized and effective for individual users.

Bing chat service

With growing concerns about privacy and data security, the ability to switch chat providers for Copilot on Windows signifies a proactive approach from Microsoft to address these issues. The flexibility to choose Bing Chat or Bing Chat Enterprise is good for organizations. It can also help ensure that their sensitive data receives the protection and utmost care that it needs. This move not only improves compliance with data regulations, but also instills confidence among users regarding the handling of their information.

Future outlook and industry response

As Microsoft continues to refine and expand Copilot’s capabilities on Windows, the introduction of a chat vendor switch sets a precedent for user-centric AI technologies. This development is in line with the wider industry trend towards greater transparency, control and accountability in AI-driven services. By adapting to regulatory requirements such as the EU DMA, Microsoft demonstrates its commitment to data privacy and consumer empowerment in the digital environment.


In conclusion, the recent Windows 11 update allowing users to switch chat providers for Copilot is a significant step towards improving user control, data protection and compliance with regulatory standards. This evolution underscores Microsoft’s commitment to promoting a secure and user-centric computing environment, setting a positive example for the technology industry as a whole.

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Microsoft Windows 11 now supports switching Copilot chat providers to comply with the EU’s DMA