Samsung fixes the “lock screen” issue on the Galaxy S21 / S22 series

Samsung recently released the One UI 6.1 update to address a significant bug affecting the lock screen functionality of the Galaxy S21 and S22 series. This update aims to resolve the “lock screen not responding” issue that users are experiencing by improving the overall user experience of these flagship devices. Despite the positive impact of this update, it is important to note that it does not include the May security updates, which highlights the need for continued vigilance regarding device security.

Firmware updates and Galaxy AI integration

The firmware version numbers for the Samsung Galaxy S22 series in the European market are identified as S90*BXXU9EXE1, while the Galaxy S21 series carries the firmware version number G99*BXXUAGXDA, with a sizeable size of 2.4 GB. It should be noted that the Galaxy community in China has yet to receive these updates, indicating regional variations in the rollout process. Samsung’s integration of Galaxy AI capabilities into the Galaxy S21, S22, Z Flip 3, Z Fold 3, Z Flip 4 and Z Fold 4 through the One UI 6.1 release marks significant progress in improving device functionality and user experience.

Samsung Galaxy S21 / S22 series lock screen problem

The lock screen The Samsung Galaxy S21 / S22 series feature has been a topic of discussion among users, with some having issues related to its functionality. The lock screen serves as the initial barrier to accessing phone content, providing security and quick access to important information. However, users report different issues and experiences with this feature.

Some users have experienced issues with the lock screen not responding as expected, leading to frustration and inconvenience. These issues may include device unlock lag, unresponsiveness to touch or biometric inputs, or even instances of screen freezes on the lock screen interface. Such problems can disrupt the user experience and affect the overall usability of the device.

Additionally, there have been reports of specific features related to the lock screen, such as screen recording, split view, Air class, and eye care mode, not functioning properly or causing conflicts with the main features of the lock screen. These inconsistencies may affect the user’s ability to use these features smoothly and may require troubleshooting or software updates to resolve.

Additionally, the Galaxy S21 / S22 series lock screen issue has prompted users to seek solutions through community forums, tech support channels, and software updates provided by Samsung. Addressing these concerns is critical to increasing user satisfaction and ensuring the device’s lock screen functionality runs smoothly.

Lock screen troubleshooting

The One UI 6.1 update specifically targets the lock screen bug that plagues users, causing unresponsiveness and preventing seamless device unlocking. Reports from several users claim that the first swipe to unlock the device is usually inactive. This means the user has to swipe the screen multiple times before it unlocks. This issue is caused by an active gesture to pull down the notification panel from any part of the screen on the lock screen, which especially affects unlock attempts with the fingerprint reader.

The lock screen bug led to widespread user dissatisfaction, with many expressing annoyance at the inconvenience caused by the unresponsive lock screen. Reports indicate that even after a factory reset and various settings tweaks, the problem persists, highlighting the need for a comprehensive software fix.

Samsung quickly acknowledged the issue and assured users that a software update would be released to fix the issue immediately, demonstrating the company’s commitment to addressing user concerns and improving device performance.

Community feedback and workarounds

Forums and community platforms like Reddit and Samsung Members have been instrumental in highlighting the screen lock bug and giving users the opportunity to share their experiences and frustrations. Users have resorted to workarounds like disabling Secure Folder from the Quick Settings panel or downgrading to an older version to mitigate the impact of the bug until a permanent fix is ​​applied. Active user engagement in reporting bugs and issues highlights the importance of community feedback to drive software improvements and ensure a smooth user experience.

Fortunately, the solution to this problem is now here with the One UI 6.1 update. Some users have taken to Reddit to confirm that the problem goes away after the update is complete. However, the update appears to be rolling out in batches. So you may have to be patient for the update to arrive on your device.

Conclusion

The Samsung Galaxy S21 and S22 series recently received the One UI 6.1 update, which aims to address a significant bug affecting the lock screen functionality of these flagship devices. This update is designed to resolve the “lock screen not responding” issue that users are experiencing, improving the overall user experience on these devices. Despite the positive impact of this update, it does not include the May security updates, which underscores the need for continued vigilance regarding device security.

The lock screen issue on these devices has been a topic of discussion among users, with some experiencing issues related to its functionality. Users have reported various concerns and experiences with the lock screen, including delays in unlocking the device, unresponsiveness to touch or biometric inputs, or even instances of the screen freezing in the lock screen interface. These issues can disrupt the user experience and affect the overall usability of the device.

Samsung’s quick response to the Galaxy S21 and S22 series lock screen bug through the One UI 6.1 update reflects the company’s commitment to providing an optimal user experience and addressing software issues in a timely manner. While bugs are an inevitable part of software updates, Samsung’s commitment to resolving these issues and improving the device’s functionality is commendable. The integration of Galaxy AI capabilities further enriches the user experience, demonstrating Samsung’s continuous efforts to innovate and improve its flagship devices.