The most proactive and productive teams are usually the ones who have the most freedom. If you want to take your team to the next level, you need to look for ways to empower it. There should be less hand holding, micro-management and more empowerment as a technical manager.

The benefits of employee empowerment


Nothing makes an employee feel overwhelmed, like being asked to do something, but he does not have the power, resources or freedom to do it. Unfortunately, many of your team members probably work in this condition. This is because most technology managers and employers do a bad job of empowering employees.

Research study on over 7,000 employees in various industries found that those who feel deprived of power are ranked in the 24th percentile of engagement. In contrast, those with high levels of empowerment rank in the 79th percentile. In other words, empowering your employees is one of the most important things you can do if you want to get the most out of your team.

As an expert on employee engagement Kelly Wong writes“Empowering employees can instill greater confidence in leadership, encourage employee motivation, lead to greater creativity and improve employee retention – all of which ultimately lead to better results.”

Employee empowerment ultimately comes down to your priorities as a technical manager. Are you ready to give up control to make your team more productive and engaged? Let’s hope the answer is a clear yes.


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4 specific ways to empower your team


Not sure where to start? Here are some ways you can enable your team to be even more successful:

1. Gather feedback (and act on it)

Most companies send an annual survey of employee engagement to see how their staff is doing and to get a general boost on how people feel. But here’s the thing: most technology managers spend very little time studying results. In fact, most send these surveys because they have always done so. If you want to give your team a chance, you need to take the feedback more seriously.

Good feedback is the basis for positive growth and empowerment. Make sure you ask specific questions and think critically about the results. In particular, act on the feedback you receive. This will not only improve your processes and management style, but will also show employees that you care about them.

2. Recognize and reward your employees

We often think that employees are motivated only by money. However, research shows that most people are more likely to feel empowered when they feel recognized and valued in the organization.

“Knowing that our work is valued and appreciated by others naturally makes us want to contribute more,” researcher Lynette P. Silva explains. “79% of employees say that recognition makes them work harder, and 78% say that recognition makes them more productive. Interestingly, recognition also helps employees feel better prepared to cope with the constant changes that are common in today’s jobs, which is often detrimental to productivity.

Showing gratitude can be as simple as putting your head in someone’s office and giving a few affirmative words. Or it may seem like public recognition of employees for various achievements within the organization. There are endless possibilities – make sure you do your part and do not close your eyes to the need for gratitude and recognition.

3. Deliver the right technologies and systems

Your team needs to feel that they can handle internal problems on their own without having to constantly climb up a rigid chain of command. This comes down to providing your team with the right technology and systems in many cases.

For example, to have your own internal information desk allows employees to deal with problems quickly and efficiently, giving them the strength to perform and experience fewer delays. As a technical manager, be careful about your due diligence when choosing IT help desk software. This can really improve or disrupt the internal efficiency of your team.

4. Remove the bushes

Eliminate all this organizational “shortage” that complicates processes and unnecessarily retains employees. Every part of your business has certain problem areas.

For example, your customer service department may be held back by very stringent approval processes. If your customer service representatives need to retain a customer and receive approval from a manager every time an order needs to be returned, replaced, or modified, it makes employees feel like they don’t trust them.

Removing the bushes would mean allowing fully trained customer service representatives to self-approve any return below $ 100 (or any limit you choose).

Set up your team for success


Today’s most productive and efficient teams are those empowered by their technical managers and other members of the leadership team. You don’t have to be indifferent, but you have to give up a little control and give your team the opportunity to take responsibility, responsibilities and projects.


Sensible Tactics Tech Managers Use to Empower Their Teams

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