Just over a third (35%) of companies use AI, an increase of four percentage points compared to 2021 due to greater availability and the need to reduce costs and automated key processes, according to a new IBM report.

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Just over a third (35%) of companies report using artificial intelligence in their business this year, an increase of four percentage points from 2021, according to the newly released IBM report. Adoption is driven by progress, which makes it more accessible to business (43%) and the need to reduce costs and automate key processes (42%).

Meanwhile, more than 40% of IT professionals who say their companies research or implement AI report that their companies plan to invest in research and development (44%) and incorporate AI into ongoing applications and processes (44%).

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As part of their acceptance, just under two-thirds (66%) of IT professionals report that their organizations use automation tools to reduce manual or repetitive tasks, while half of respondents say their organizations use educational solutions driven by from AI to increase employee training and education.

The biggest obstacle to acceptance remains limited skills, experience or knowledge of artificial intelligence (34%).

Data strategy, storage needs

This year, global IT professionals said they were more likely to think it was important for their company to be able to build and implement their artificial intelligence projects wherever the data was, than in 2021 (94% vs. 87%), according to an IBM report.

In addition, 63% of IT professionals say that at least a quarter of their workforce needs access to company data to make decisions. The data sources they use are diverse – in 2022, global IT professionals said they draw on 20 or more different data sources to inform their AI, business intelligence and analysis systems, compared to 2021 ( 69% vs. 67%).

The ability to build and implement artificial intelligence projects on a variety of storage solutions is more important to promote AI adoption than ever before. In 2022, 94% of IT professionals in organizations implementing or researching AI said that it was important for their business to be able to run their artificial intelligence projects wherever their data was located, a 7% jump from last year (87%). In addition, 63% say at least a quarter of their workforce needs access to company data to make decisions.

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This year, IT professionals are more likely to draw on 20 or more different data sources to inform their AI, BI and analysis systems compared to 2021 (69% vs. 67%). Despite the variety of sources from which companies draw and the need for democratized access and deployment, only 30% of respondents use data fabric architecture to try to address the challenges of the data silo, the report said.

Decision making is a key factor in using AI

The ability to explain how AI came to the decision remains critical for the business, the report said. Most IT professionals in 2021 and 2022 said that the ability to explain how their AI came to a solution was important to their business.

Lack of skills / training to develop and manage reliable AI (63%) and AI management and administration tools that do not work in all data environments (60%) are the biggest barriers that companies face in the development of an AI that is explicable and credible.

AI to address labor shortages and increase efficiency

According to the report, businesses are turning to AI to address labor and skills shortages and stimulate greater efficiency. Two-thirds of IT professionals report that their company uses automation tools to reduce manual or repetitive tasks.

Almost half of IT professionals in general report that their companies use or are considering using automation software / tools to be more efficient in IT operations (46%) and business operations / tasks (46%) and to save money. costs (45%).

Adoption of AI accelerates ESG

Increased AI adoption is accelerating progress on ESG initiatives, the report said. About 41% of IT professionals (41%) say their companies use AI to accelerate ESG initiatives, and another 25% say their companies have plans to apply AI to their ESG initiatives.

In addition, 44% said they use AI to help identify opportunities for more sustainable operations, and more than a third of IT professionals (36%) said their businesses plan to invest in AI to achieve their goals. for sustainability.

Forty-five percent of IT professionals said their organizations use AI to help manage the complexity of the data sources needed for sustainability and emissions reporting. Another 39% report using ESG to support DEI’s initiatives in their business.

The role of AI ethics

While most IT professionals in 2021 and 2022 said that the ability to explain how their AI arrived at a business solution was important to their business, in 2022 there was a slight decline (81% vs. 84%).

About 60% of IT professionals report that lack of skills / training to develop and manage reliable AI and AI management and management tools that do not work in all data environments (60%) are barriers to AI development, which is explicable and credible.

IT professionals are more likely to say that their organizations ensure reliable and responsible AI by protecting data privacy throughout their life cycle (48%), monitoring AI in cloud and AI environments (45%) and protecting themselves from threats and intrusions (41 %).

The 2022 report includes responses from 7,502 senior business decision makers worldwide in a combination of large and small companies, IBM said.

Momentum for AI adoption is building within organizations

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