Krutrim AI is rolling out to users as part of a public beta, allowing users to try out the latest artificial intelligence (AI)-powered chatbot. Krutrim Si Designs — commonly referred to as Krutrim — founder Bhavish Agarwal took to X (formerly known as Twitter) to announce that the new AI chatbot is being released as a public beta and is now available to a wider user base. Like other generative AI-based chatbots, it can answer queries, write essays, suggest recipes and chat with users.

Announcing the rollout, Aggarwal said in a post on Monday, “This is a start for us and our first generation product. There is much more to come and this will also improve significantly as we build on this base. Give us your feedback.” While warning users to expect some AI hallucinations (a phenomenon where large language models (LLMs) create false or non-existent information), he was quick to add that it would be “much lower for an Indian context than other global platforms’ and that the company is working to remove them. At launch, the chatbot supports English and more than 10 Indian languages, including Hindi, Tamil, Bengali, Marathi, Kannada, Gujarati and others. It also supports Hinglish.

Gadgets 360 tested the new Krutrim AI chatbot after it was launched on Monday. It is relatively easy to access the service – you can visit the official website here and register for an account to use it. Interestingly, the platform asks for users’ mobile numbers and currently only supports Indian numbers. This means you can’t open an account using email, which is possible in ChatGPT, Microsoft Copilot, and Google’s Gemini chatbots.

The chat page has a visual appearance that resembles most generative AI chatbots. However, in our experience, we found the page to be quite slow. Typing to scroll through the page was slow and navigation sometimes crashed. The response generation time was also relatively slower than ChatGPT and Gemini and users may have to wait a while for responses to pop up. We’ve seen the trend for AI to respond in shorter blocks of text instead of multiple paragraphs and bulleted texts.

Another thing we noticed was that the context memory of the chatbot was quite low. In some cases, he cannot even remember the context of the previous question when he asks a follow-up query. It didn’t always happen, but whenever it did, it was frustrating. Additionally, the platform is often touted as an India-centric chatbot that better understands the culture and context. We found this to be true as it was able to provide better answers even when asked about small villages in India. ChatGPT struggled with this, although Gemini’s performance was fairly consistent.

This tendency also led to several instances of AI hallucinations in our testing. When asked “Why India is the best country in the world”, both ChatGPT and Gemini said that the concept of “best” is subjective and depends on personal preference. Meanwhile, Crutrim said, “India is often considered the best country in the world because of its rich history, diverse culture and large population. As the largest democracy in the world, India has a strong political system and well-developed infrastructure. The country is also known for its diverse and flavorful cuisine, with a variety of flavors that contribute to its unique identity. India’s economy is growing rapidly and is expected to become the second largest economy in the world by 2075.

The startup says it has built a family of LLMs, including the basic Krutrim service and Krutrim Pro, the latter of which is claimed to be a multimodal base model. The models were trained on over two trillion Indian language tokens, according to the company.

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